How can we help?
Browse our most frequently asked questions below. Can't find what you're looking for? Reach out to our support team.
About Healing
What is Reiki healing?
Reiki is a Japanese technique for stress reduction and relaxation that also promotes healing. It is administered by 'laying on hands' and is based on the idea that an unseen 'life force energy' flows through us.
How do I choose the right healer?
Read through their profiles, check their specialties, and trust your intuition. You can also filter our verified healers by specific categories like Anxiety Relief or Chakra Balancing.
Bookings & Payments
How do online sessions work?
Online sessions are conducted over a secure video or audio call. Energy healing works across time and space, making remote sessions just as effective as in-person ones.
Can I get a refund if I miss my session?
We offer refunds for cancellations made at least 24 hours in advance. No-shows or late cancellations are non-refundable as the practitioner's time was strictly reserved.
Still have questions?
Our spiritual advisors are here to help you navigate your journey.
Contact Support